The SME for your MSP.
It takes agility to run an SME in New Zealand so we built our services to deliver at a dependable pace.
Unlimited support for a fixed price
- All infrastructure from desktops to data centres
- Managed solutions to suit your scale
- Comprehensive system support
- Managed solutions to suit your scale
- Comprehensive system support
Our experience covers WINTEL environments, Networking (both LAN and WAN), Desktop, IP Telephony, and a range of application delivery and IT support using both ITIL and Agile methodologies.
High-quality service guaranteed
- Trusted user-focused IT solutionists
- Accountability for the performance of your infrastructure
- Industry best practice with an SLA against our performance
- Accountability for the performance of your infrastructure
- Industry best practice with an SLA against our performance
LOCAL PLAN 01:
STANDARD
STANDARD
End-user computing support, including Office suite and basic networking troubleshooting on company-managed devices.
Unlimited Business Hours User Hardware/Software Support
Endpoint Detection and Response (EDR) on Managed Machines
Workstation & Server Patching and security monitoring
Virtual Technology Officer
Unlimited Business Hours User Hardware/Software Support
Endpoint Detection and Response (EDR) on Managed Machines
Workstation & Server Patching and security monitoring
Virtual Technology Officer
LOCAL PLAN 02:
STANDARD +
PHONE
STANDARD +
PHONE
End user computing support, including Office suite and basic networking troubleshooting on company managed devices and Teams phone systems.
Unlimited Business Hours User Hardware/Software Support
Endpoint Detection and Response (EDR) on Managed Machines
Workstation & Server Patching and security monitoring
Virtual Technology Officer
Microsoft Teams Phone System (Direct Routing)
Unlimited Business Hours User Hardware/Software Support
Endpoint Detection and Response (EDR) on Managed Machines
Workstation & Server Patching and security monitoring
Virtual Technology Officer
Microsoft Teams Phone System (Direct Routing)
LOCAL PLAN 03:
STANDARD +
PHONE & INTERNET
STANDARD +
PHONE & INTERNET
End-user computing support, including Office suite and basic networking troubleshooting on company-managed devices.
Unlimited Business Hours User Hardware/Software Support
Endpoint Detection and Response (EDR) on Managed Machines
Workstation & Server Patching and security monitoring
Virtual Technology Officer
Microsoft Teams Phone System (Direct Routing)
Internet Services
Unlimited Business Hours User Hardware/Software Support
Endpoint Detection and Response (EDR) on Managed Machines
Workstation & Server Patching and security monitoring
Virtual Technology Officer
Microsoft Teams Phone System (Direct Routing)
Internet Services
“We have worked with Sphere12 for nine years and found their input invaluable in extending our services to our clients”
Paul Kollnig
M2 Computing, UK
M2 Computing, UK